© 2019 by Je'Nelle E. Forbes. Proudly created with Wix.com

TERMS AND CONDITIONS

Your privacy is important to me. Please read Eyes by Je' Makeup Artistry's Privacy Policy for more information. 

By booking with Eyes by Je' Makeup Artistry (Je'Nelle E. Forbes) as your makeup artist, you are agreeing to be bound by the terms and conditions set below. If you have any questions relating to these terms and conditions, please feel free to contact me.

BOOKING AN APPOINTMENT

Please select Book Online.

RETAINER (DEPOSIT) FEES

There is a NON-REFUNDABLE retainer fee for all makeup services. Retainer fees are due at the time of the appointment to secure the date and time requested. Your requested appointment will be available to other potential clients until the retainer fee is received. Once your retainer fee has been received, the date and time of the appointment requested will be reserved. Your balance will be due at the time of your scheduled appointment. 

NOTE: Clients having paid in full for services shall forfeit their payment for cancellations with less than 72 hours notice. Clients having paid in full for services and cancel their appointment more than 72 hours in advance, shall receive a refund minus the established retainer amount for the requested service. 

Appointments are transferable depending on availability. If you cancel your appointment two (2) times in a row, your retainer fee will no longer be transferable.

Brides see terms below.

PAYMENT OPTIONS

Eyes by Je' Makeup Artistry accepts cash, checks, debit cards, all major credit cards, and transactions through PayPal. Payments via credit/debit card and PayPal will be subject to a processing fee that will be added to total fee of service. If you are writing a check, please make the check payable to Je'Nelle Forbes. If a check is returned from the bank for insufficient funds, a charge of $35.00 plus the amount owed will be added to your final bill. Brides see terms below.

REFUND POLICY

The commitment of service to you requires that I not accept other appointments  during your reserved time slot. Because of this, all retainer fees are NON-REFUNDABLE. No refunds are given after services are completed. Brides see terms below.

 

CANCELLATIONS, CHANGES & DELAYS

If you need to cancel or reschedule your booked appointment, please contact Je'Nelle Forbes as soon as possible. If you are 15 minutes late, your appointment will be cancelled and treated as a same day cancellation.

NOTE: Clients having paid in full for services shall forfeit their payment for cancellations with less than 72 hours notice. Clients having paid in full for services and cancel their appointment more than 72 hours in advance, shall receive a refund minus the established retainer amount for the requested service. 

Appointments are transferable depending on availability. If you cancel your appointment two (2) times in a row, your retainer fee will no longer be transferable.

Brides see cancellation terms below.

TRAVEL/PARKING FEES

A minimum of $10 fee will be charged for all on-island services that require that I travel to you. A quote will be provided upon your appointment request for all services that require travel off-island.

All fees for traveling that requires parking, ferry services, airfare, airport transfers, ground transportation, hotel accommodations and taxes to the service location are to be paid by the client. In circumstances when parking, valet, meter or toll fees apply; the client will be required to cover all costs.

EARLY CALL TIME

An early morning fee of $10 will added to services before 8am and $20 per hour for services before 7am. 

BRIDAL APPOINTMENTS

To book Je'Nelle Forbes as your makeup artist for your wedding, a bridal consultation is required. To confirm your bridal consultation, payment of the applicable retainer fee is required to confirm the appointment. Consultation must be scheduled at least three (3) months prior to event date. Once the bridal consultation has been successfully completed and services for bridal makeup requested, a NON-REFUNDABLE retainer fee of 50% of the total service will be due at the time of signing of the bridal agreement. The retainer fee is non-refundable but transferable (within 6 months) for any service. There are no refunds for bridal consultations or retainer fees. The final balance is due 4 weeks prior to the wedding date.

(Processing fee will be applied to all transactions paying with a credit/debit card and PayPal)

The commitment of service to you requires that I not accept other appointments during your reserved time slot. Therefore, a re-booking fee of $150 will assessed to change your wedding date after the contract is signed.

Bridal cancellations must be submitted in writing. If you cancel the wedding day makeup services for any reason after the signed contract, you will forfeit all monies paid. If you cancel within 30 days of the wedding date, you will still be obligated to pay 100% of the remaining balance withing four (4) weeks prior to your wedding day. NO EXCEPTIONS! 

ALLERGIES

Eyes by Je' Makeup Artistry requires information about allergies from all clients. Any skin conditions or allergies are to be reported to Je'Nelle Forbes prior to makeup application. Je'Nelle Forbes will take the necessary precautions to ensure that products or ingredients a client is allergic to is not used in the makeup application. In the event that an allergic reaction takes place and the allergy was not reported, Eyes by Je' Makeup Artistry or any artist/person assisting her will not be held responsible. Eyes by Je' Makeup Artistry reserves the right to refuse services on anyone that displays skin lesions, cold sores, eye infections, head lice or fresh cuts/bruises on their face or neck.

IMAGES

I acknowledge that Eyes by Je' Makeup Artistry may use my photographs or images for portfolio, website or any promotions.

If you book online you agree with the Terms & Conditions and would like to inquire whether I am available for your makeup needs, please feel free to contact me or book online.

*Terms and Conditions are subject to change without notice.*

Last updated January 13, 2019